Orion is a full service provider of credit and debit card payment processing and other transaction solutions for merchants of all sizes and types.
We are a full service merchant services and payment solutions provider offering innovative payment solutions, leading edge technologies, and superior customer service for businesses of all sizes and types. As registered ISO of Wells Fargo Bank, N.A., Concord, CA and a Registered Agent of Citizens Bank, N.A., Providence RI, we’ve been acquiring merchant accounts through a dedicated internal sales force and a network of independent sales professionals since 2000.
Our philosophy is simple - loyalty, honesty and integrity - these core values have formed the foundation of our company and allow us to take a “common sense” approach to business that benefits our clients , their customers and our business partners.
The goal of Orion Payment Systems is to consistently create a mutually beneficial business environment that:
- attracts and retains merchants and agents
- offers superior products, unmatched customer service, and technologically advanced solutions
- sets the standard of excellence for the bankcard and electronic payment industry
Customer and Technical Services
Our U.S.-based Customer and Technical Support groups are staffed by highly qualified Support Representatives and always available to answer calls and questions. Additionally, we provide online, detailed transaction reporting for your convenience. We are constantly researching ways to improve our processes and customer experience. The Orion Quality Improvement Program consists of formal training for employees, participation in industry-related technology upgrades, improvement suggestions from customers and employees, and customer-appreciation advancements – all championed by executive support and encouragement.